Cookie Policy Overview
Control Over Cookies
Most web browsers are configured to accept cookies by default. However, you can modify your browser settings to remove or reject cookies. Please note that doing so may affect the availability and functionality of the Site.
For guidance on managing cookies, refer to your browser or device settings by visiting these sites:
- Apple Safari
- Google Chrome
- Microsoft Edge
- Microsoft Internet Explorer
- Mozilla Firefox
- Opera
- Android (Chrome)
- Blackberry
- iPhone or iPad (Chrome)
- iPhone or iPad (Safari)
Additionally, you can opt out of some third-party cookies via the Network Advertising Initiative’s Opt-Out Tool.
Other Tracking Technologies
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to enhance the Site and your user experience.
What are Web Beacons and Pixel Tags?
These are small objects or images embedded in web pages or emails. They track data such as page visits, email opens, and general statistics.
Collected Information Includes:- Cookie number
- Date and time of page or email interaction
- Description of the page or email
While web beacons and pixel tags cannot be directly declined, you can limit their functionality by managing the cookies associated with them.
Your Rights Under GDPR
As we operate under global data protection laws, including GDPR, you are entitled to the following rights (generally exercisable free of charge):
- Right to Information: Learn about the types of Personally Identifiable Information (PII) we hold and how it is processed.
- Right to Correction: Request corrections to inaccuracies in your data.
- Right to Erasure: Ask us to delete your data in certain circumstances.
- Right to Restriction: Limit how we process your data if its accuracy is disputed or under other specific conditions.
- Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format or transfer it to a third party.
- Right to Object: Object to your data being used for direct marketing or other purposes unless required for legitimate legal or operational reasons.
- Right to Withdraw Consent: Revoke any previously provided consent at any time, which will not affect the legality of prior processing based on consent.
Contacting Us and Raising Complaints
To ensure the accuracy and timeliness of your data, you may:
- Request corrections, deletions, or amendments to your information.
- Ask questions about this privacy policy or exercise your rights
How to Reach Us:
Email: support@getweightloss.co.uk
Complaint Process:
If you are dissatisfied with our response to any query or believe we are misusing your data, you can contact the ICO Office Helpline: 0303 123 1113.
Data Retention
We will retain your information only as long as necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention periods. We may use anonymized, aggregated data for statistical analysis and public health improvements. Such use will not result in individual compensation but will be strictly for collective benefit.
Policy Updates
We may revise this Privacy Policy periodically to reflect technological, legal, or business advancements. Updates will be posted with an amended effective date, and material changes may be communicated via email. Stay informed by reviewing this policy periodically for any updates.
General Explanation of what we use your User Data for and our Reasons.
The table below explains what we use your User Data for and why.
The table below explains what we use your User Data for and why.| What we use your User Data for | Our reasons |
|---|---|
| Creating and managing your account with us | To perform our contract with you or to take steps at your request before entering into a contract |
| Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us | To comply with our legal and regulatory obligations |
| Enforcing legal rights or defend or undertake legal proceedings | Depending on the circumstances: -to comply with our legal and regulatory obligations -in other cases, for our legitimate interests, e.g. to protect our business, interests and rights |
| Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website | Depending on the circumstances: -your consent as gathered -where we are not required to obtain your consent and do not do so, for our legitimate interests, e.g., to be as efficient as we can so we can deliver the best service to you at the best price |
| Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended | Depending on the circumstances: -your consent as gathered -where we are not required to obtain your consent and do not do so, for our legitimate interests, e.g. to be as efficient as we can so we can deliver the best service to you at the best price |
| Communications with you not related to marketing, including about changes to our terms or policies or changes to the products and/or services or other important notices | Depending on the circumstances: -to comply with our legal and regulatory obligations -in other cases, for our legitimate interests, e.g. to be as efficient as we can so we can deliver the best service to you at the best price |
| Protecting the security of systems and data used to provide the services | To comply with our legal and regulatory obligations We may also use your User Data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, e.g. to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
| Statistical analysis to help us understand our customer base | For our legitimate interests, e.g. to be as efficient as we can so we can deliver the best service to you at the best price |
| Updating and enhancing customer records | Depending on the circumstances: -to perform our contract with you or to take steps at your request before entering into a contract -to comply with our legal and regulatory obligations -where neither of the above apply, for our legitimate interests, e.g. making sure that we can keep in touch with our customers about existing orders and new products |
| Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business | To comply with our legal and regulatory obligations |
| Marketing our services to existing and former customers | For our legitimate interests, e.g. to promote our business to existing and former customers |
| For any audits carried out on our activities | For our legitimate interests, e.g. maintain our accreditations so we can demonstrate we operate at the highest standards |
| To share your User Data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency In such cases information will be anonymised where possible and only shared where necessary | Depending on the circumstances: -to comply with our legal and regulatory obligations -in other cases, for our legitimate interests, e.g. to protect, realise or grow the value in our business and assets |
| Using identifying technologies to allow our Web Sites to track your personal preferences | Addressing and sending communications to you about opportunities to receive notices regarding our products or services invitations to surveys or notifying you about special promotions |
The sites that we operate are;
www.getweightloss.co.uk